Privacy Policy for The Brick Hotel

At The Brick Hotel (“we”, “us”, “our”), accessible at https://www.thebrickhotel.ca, protecting your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a reservation.

If you have any questions about this Privacy Policy, please contact us at reservations@thebrickhotel.ca

This Privacy Policy applies only to information collected through our website and online booking systems and does not apply to information collected offline or through other channels.

Consent
By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information we collect

We may collect personal information including, but not limited to:

Name

Email address

Phone number

Booking details (dates, room type, number of guests)

Payment and billing information

IP address, browser type, and device information

If you contact us directly, we may also receive the contents of your message and any information you choose to provide.

How we use your information

We use the information we collect in various ways, including to:

Provide, operate, and maintain our website
Improve, personalize, and expand our website
Understand and analyze how you use our website
Develop new products, services, features, and functionality
Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
Send you emails
Find and prevent fraud

Log Files

The Brick Hotel follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this as part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

Cookies and Web Beacons

Like any other website, The Brick Hotel uses ‘cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

Your Privacy Rights

GDPR (European Union Users)

You have the right to:

Access your personal data

Correct inaccurate data

Request deletion of your data

Restrict or object to processing

Request data portability

We will respond within one month of receiving a request.

CCPA (California Users)

California residents may request disclosure or deletion of personal data.

We do not sell personal information.

Data Retention

We retain personal information only for as long as necessary to fulfill booking, legal, and operational purposes.

Children’s Information

The Brick Hotel does not knowingly collect personal information from children under the age of 13. If you believe a child has provided personal information through our website, please contact us and we will promptly remove it.

Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.

Contact Us

reservations@thebrickhotel.ca